@ Fincastle84 ... a fair call, but I can only comment on my personal experiences. I did qualify my statements; please give me credit for that. There are some great people out there, I've had the pleasure/privilege of being cared for by them on SH. They just seem invisible on LHR-IAD, every time we fly.
Capetown may be a good/popular route? Who knows? But it shouldn't be a lottery when you're paying the premium rate for flying J, regardless of destination.
And that's my basic point, Kipper Mate
