I wouldn't expect less for Heathrow ATCOs....
Whilst I was at WD they had a "chair changing" session. The old chairs were removed and replaced with dreadful new ones. The old ones were piled into a skip for disposal so I approached the admin wallahs to see if I could have one - buy one if necessary. I was refused and after some discussion with an ancient crone it transpired that I couldn't have one simply because no form existed for such a transaction. The old Civil Service mentality! I had to watch the skip full of chairs - some almost knew and worth £200+ each - drive off to the local scrap dump.