BA have taken that away from me w.e.f. 1st April 2009, except for a "Generous " period of 5 years " To Get Used To It " - both quotes theirs.
No, I'm sorry to hear this, Ex, and I really did miss it. For them to do something like this is clearly down to the precarious financial position in which they find themselves and the need to trim as many branches as they can.
I realise it doesn't make it any easier for you, or any of your fellow retirees, to swallow.
Best Wishes,
D