I Skype-talked my pal in Ireland through a download today. He's a Luddite, so it will take some time for him to get to grips with it. He was on IE, and rejected Chrome, so all info about looking back into IE will be of interest.
He is still on XP Sp3.
It is soooooo hard doing this when one can't see the screen.
At about the time he found he couldn't access his Outlook mail, both our batteries ran out, so didn't put any work into that. Can he still use a MS product for his mail while using a competing browser?
All his Favorites translated into Bookmarks okay.