Gulf Air introduces web check-in | ArabianSupplyChain.com
Gulf Air has launched web check-in for the first time.
The technology also enables advanced seat selection for passengers.
Gulf Air passengers flying from Bahrain can now check in online at gulfair.com by selecting the “Check-in” tab on the homepage 24 hours in advance and up to 90 minutes before the scheduled departure of their Gulf Air flight.
They can also choose a seat using the online interactive seat map, change their seat, and print their boarding pass before arriving at the airport.
The service enables passengers travelling with no baggage to proceed directly to the boarding gate.
For passengers with check-in baggage, dedicated ‘Web Check-in Baggage drop’ counters have been created at the airport.
The web check-in service is currently available for departures from Bahrain and will be rolled out across the rest of the Gulf Air network over the coming weeks. Initially launched in English, the service will also be available in Arabic from April onwards.
Gulf Air CEO Samer Majali, said: “Web check-in is an important addition to the Gulf Air travel experience we offer our customers and we are prioritising rolling out the service across our network as quickly as possible.
“As we celebrate the airline’s 60th anniversary this year and look ahead to the next 60, we will continue to live up to our pioneering legacy and work hard to improve our customers experience with the introduction of even more exciting and innovative products that meet our customer’s needs as well as deliver value.”
I must say this is a move the right direction. Now, for the revenue, marketing and commercial sections and to get rid of all those blood sucking travel agents.......