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Old 14th January 2010 | 07:49
  #23 (permalink)  
timtrb
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Joined: Aug 2007
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From: Twickenham
Overbooking - late notice

There are a couple of ways this can happen. After boarding commences, it is discovered by cc that 1 or 2 seats are defective. If the seat doesn't lock in the take off/landing position it can't be used. Therefore they look for vols

Waiting to board the original a/c goes tech but the replacement has a different configuration of seating or is another a/c type.
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