Standard Operating Procedure by failing management. Get rid of jobs ( always the low paid and not theirs ) Blame someone else.
New two tier operating procedures............Why? There is enough room in the airport for everyone to have their own check in and security search in a private room with two witnesses and their own valet. Has Kerry actually been inside the terminal recently? It is like a ghost town.
Get real and resign. Go before the meltdown and let someone else who actually cares have a go.