The above mentioned post did and still does give me great cause for concern. The company mentioned is a "flag carrier", therefore they have the pick of the bunch. In other words the elite.
Makes me wonder what the culture is within these establishments. What do they teach them? That they are the best of the best therefore infallible and are above oversights and mistakes?
If that is how the elite carry on, there ain't much hope for the rest of us is there.