jetset lady
Can we not even have one little thread, that's for good comments about BA, without someone adding a complaint?
OK, a nice bite coming up that happened on a JNB~LHR in August of last year.
Asked for one particular meal serving (meat) and, at first bite realised that it was chock full of black pepper. Since I cannot abide even a single grain of such, I waited for the CC to pass back up the aisle and mentioned that there had been no mention of the black pepper. He took the meal away and brought the alternative meat dish that was great. I was in WT+ but presume that I would have been treated the same in WT. He was very polite and showed no sign of anything other than help. Gold Star.
Amusingly, on the CPT~JNB with BA's franchise Comair, they had two meat dish options (in economy, but that's because the route is hotly contested with five carriers!!) and BOTH were spicy. The South Africans like hot and spicy food so do not consider it strange to have two spicy and no plain dish. There was no alternative but it's a short sector.