BA 59 20 Dec / BA 58 11 Jan
I'm delighted to report that both flights were absolutely perfect. Despite the fact that J was full both ways there was the usual high standard of service delivered with a smile by all the CC with whom we came into contact. There certainly seemed to be a degree of bewilderment at the union's tactics.
It is worth noting that the CSDs on both flights seemd very young to be filling such an important role. Maybe that's why they had such a positive attitude.
Anyway, thanks to all concerned for making our special trip such a great experience. I have already contacted BA directly with my individual congratulatory reports.