HSBC Premiere OK to me
No real problems, just never ever ever call the call centre.....Get the number of your Premiere rep, and their desk phone.
Yes the mortgage rate went up by 1.5%, when the UK loan rate was ONLY 1%. Suspect this was not HSBC problem but sand pit wide.
But they are giving 6.0% tax free on my deposits, so reasonably happy.
Eventually got to grips with the internet banking.....that took over one year of very occasional use, and thus not really current on type.
glf