I notice none here have mentioned the chapter about the cargo price fixing debacle and the lack of loyalty shown.
It might have been better if the author had written the book in a check list format so that many of those posting here could find it easier to read.
It's obviously escaped some here that if you are going to write a book about the decline in an airline then you should really show some back ground information in the first few chapters.Hence the stories about the first aircraft,it's work and history during the war and so on.
Personally,I found the fact that he talked about the BKK accident in the first chapter before giving a historical back ground to the airline interesting.It looks like that was probably a little too subtle for some here.