Save your breath chaps. TRSS is not worth it, he is a vile little man who cannot enter into reasoned argument. The last time I tried I had a load of abuse.
I see from your responses that he is still spouting the same rubbish he always does, going on about accounts and the fact that so little is spent on legal fees as opposed to hire cars/food/hotels etc. What he refuses to comprehend is that all the time spent training the reps on the CC helps reduce the number of incidents where lawyers are required. He also refuses to acknowledge any of the good Balpa does, this is just ignored (just as I now ignore him).
He has been banned several times from this site The last time for posting some bile on the GSM thread. He is clearly a very unpleasant troll.
If you're reading this TRSS, I did try to PM you with regards your idea about a Christmas fund for the GSM pilots, funnily enough I found your PM's switched off (why am I not surprised). Anyway, no matter, I have made a donation by other means!
Happy New Year to all.