Length of time from Long Stay to Terminal
Whilst sympathising with the family that weren't reunited for Christmas, and agreeing that the time alleged was too long, it's also true that people just do not leave home early enough for their flights. Most airports now need longer for parking, transfer, check-in, security procedures, and boarding than was the case years ago. There is no lack of info making that plain on airline and airport websites. Pax need to brief themselves well on this.
Anyway, Happy New Year to all LTN posters.