Chalfont Flyer
Thanks for the reply, and I am happy that you were handled correctly. However (assuming you are not part of their
PR team) there is a growing perception amoungst airline people & SLFs that there is an element of truth in my comments, which the airline should be aware of. I should point out that Ryanair has a far worse reputation, a factor of 2 at least. Flybe does not have that, and of course the legacy carriers, eg BA etc, will fly if possible under any circumstances and more to the point will shift disrupted pax, whatever their ticket status, at no extra cost.
I would be pleased to have someone, who is high up within Easyjet, refute my claim.