If I'd seen this post before my
debacle of the past week, I'd have joined the easy fan club. It now seems that my perception probably existed because I'd never tried to stretch the elastic in the machine only to find that there is none.
Admittedly the majority of the easy staff at EMA are about to be made redundant but that some of them acted as they did by failing to turn up to crew the EMA-PRG-EMA service time after time is unforgiveable (they have a contract of employment as much as I had a contract to fly) as is the way that easy then "managed" the situation. A complete farce.
Add that even allowing for pax volumes easy appear to have been by far the worst affected airline with respect to the recent bad weather and it is clear that here's another example where shareholder value (a pared to the bone operation) has been put before customer value with scant regard that the former won't exist at all if the latter is pushed too far.