Well EJ bumped me off a Tenerife on a full fare commercial ticket early on a Sunday morning. I was travelling out for duty out of Tenerife next day on another airline. When I asked when they could get me there, they offered 'Tuesday evening Sir, we have a flight then we could get you on!'. Great- bump you off and put you to the back of the queue! Really helped for piloting a flight out of Tenerife Monday lunchtime- thanks guys! Funny thing is when I presented myself back to our ops office at Gatwick, I asked if we would at least get the fare refunded. They told me 'no- they will say you didn't turn up on time and will keep the fare.' Despite the fact I was early in the queue and I checked my PNR code with the 'Service' desk after being told I was bumped. Their 'service desk' is a place for customers to shout and get frustration off their chests.
'Never heard a bad word'? Listen-up! Don't ever trust them. Horrid airline- I would rather fly FR anyday.