ottergirl - a timely reminder
You are quite right to point out that on rare occasions CC are called upon to deal with extreme situations. Those involved have my sympathy.
It is also the case that staff who work in jobcentres (of which I have first hand experience both sides of the counter), and in shops, restaurants, post offices etc. also have such experiences. Indeed in post offices staff sometimes have to face people with shotguns.
If there were a pot of money to be divided between BA CC and all others who sometimes find themselves on the receiving end of violence, how would you divide it?