pvmw,
By removing the telephone allowance it will at least do SOME saving.
What do you want us crew to say to the customers? That we are sorry for trying to protect our lifehoods? I'm sorry if they've had their travel plans completely ruined but I won't apologise for trying to protect my job.
WW could always try and sack all cabin crew.
People are still flying with BA. My last flight over Christmas was been chock-a-block which my previous flights also have been despite recession, financial crisis etc.