PPRuNe Forums - View Single Post - United GRU-ORD Divert to MIA to Offload Purser
Old 24th Dec 2009, 10:27
  #772 (permalink)  
TIMA9X
 
Join Date: Apr 2009
Location: London-Thailand-Australia
Age: 15
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To Anthill,
Just a quick note to say that not only do I agree with what you have said it is my view Generation "Y" CC have confused "empowerment" a trendy term used by the corporates back in the 90s with today's ongoing CRM training. The Captain and then the FO are the chain of command. What ever happens behind the cockpit should always remember this. Somehow over the years some CC have fused these meanings empowerment and CRM into their own version of self-importance.
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