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United GRU-ORD Divert to MIA to Offload Purser
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24th Dec 2009, 06:56
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Obie
Join Date: May 2004
Location: Boring Point
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The post by Anthill is the best I have ever read, on any subject and especially CRM, in 10 yrs or so of Prune involvement!
Any Chief Pilot, in any company, ought to adopt his post as mandatory reading for
all
airline employees!
Well done!
Obie
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