"Jim". Many thanks for doing that. As you are aware, I am still in the helicopter industry (albeit in a rather more minor way these days!!) and would rather not have any confusion surrounding the name. I appreciate that you need to keep your real name out of the fray at the moment, but I can think of many suitable alternatives!!! I really hope that something can be done there to sort out the situation. Not a good thing to have going on so close to Christmas. All the best for Xmas and 2010. JM.