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BA should identify this person and discipline or even fire them.Who would want to be on a plane with this kind of poisonous individual?
I am rolling on the floor with laughter at that - after some of the postings on here from supposed colleagues - that has made my day
As a customer, I’ve watched but not spoken, until now…………
Those “horrid people “ are your customers. Without them you would have no job. The way you are driving them away you will soon have no job anyway.
Do I care? Not in the slightest, I’ll just use the competition. Do you care? You, should, ‘cos soon you’ll be flipping burgers at the local McD.
Whoever wrote that should certainly be fired. Would I want service from someone who has that attitude to their customers. Not bloody likely.
Goodbye BA. With staff having an attitude like yours you won’t be missed