couldn't agree more about the importance of the briefings, BA want managers to observe briefings of CSDs/PSRs from time to time, to ensure they coach underperfoming onboard managers, but guess what ? The unions strongly objected to it and obstructed it.....who runs the company ?
TOM100'
Now there's a surprise!
When the CAA audited our
pr-flight briefings at BA we failed. Hence the new 'Inflight Service Preflight Briefing Checklist' was brought in to ensure consistency. I'm surprised as Slidebustle mentioned in an earlier post, that this mandatory part of the briefing is not carried out. Managers are supposed to audit our briefings twice a year, I had mine two months ago. Unfortunately, some SCCMs perform on the day just to pass. No one is taking responsibility.
I'm BA Cabin Crew and the above represent my personal views and not those of my employer's.