Hombre : It is not necessary to have first hand experience of something to be able to express an opinion. Flying with a particular airline is not the only criterion which allows one to make a judgement on its performance. There is no 'hearsay' (note spelling by the way) in what I have stated. If I'd made comments on the flight crew, that would have been hearsay. I didn't.
Would you call me a sciolist if I said that the torturing of bulls in front of crowds of blood thirsty spectators, which takes place in Spain (I'm not implying that you support it by the way) is an abominable cruelty? Would I have had to have been to a bull fight to express such an opinion, or would I have had to have been a tortured bull at some point to really know what I was talking about?