Did you know for isntance that they e-mail airlines asking for money in return for allowing good feedback? No? Didn't think so.
Gaz
Careful Gaz, that won't read well with fresh eyes, looks a little desperate. I too have written a lot on the site you mention and all the good stuff I have written is still there, alongside the bad. Even if it was a massive conspiracy, their reputation was ruined by one bad summer.
I have a letter from Globespan written in reply from correspondence from my dad in protest at Globespan moving Toronto ops from Prestwick to Glasgow after the last Air Transat flight of the season in Oct-1991. It says word for word, "it only takes one bad season to ruin a carriers repuation forever and we cannot afford to take the commercial risk" ( on staying at PIK when all else went to GLA. )