Couldn't agree more
Yes strikes happen and could very well happen to Star or Skyteam carriers at any time. That wasn't my moan. My moan was that IMHO BA didn't do enough to tend to their customers, let alone their 'premium' customers.
Again, IMHO, they held off announcing their intentions - which would have allowed their valuable customers to make other arrangements. In hindsight everything worked out - but what did they really intend on doing. Announce day by day what the cancellations were going to be for tomorrow? When alternatives are few and expensive.
Yes I know and understand that by keeping us better informed would have cost them money - but they were not thinking of us were they?
I'll repeat what I said "I feel very let down by British Airways"