On the one hand
I'm very glad my transatlantic trip isn't going to be cancelled (unless the snow closes Heathrow again), I feel very let down by British Airways.
Despite having all the contact information on my bookings I never heard once from BA about my options. Even when I contacted the Executive Club, they had no information and had no idea when they would have any information.
I was on the verge of spending $4000 on AC tickets, and would have had the verdict gone the other way, because I was convinced that BA wasn't going to do anything to assist me.
Go to Manage Your Booking and change your flight ... Ya right, nothing available for 17 days.
I was gold, now silver and will burn my last BA miles on this trip. But in future I think I will go with Star. Nothing spectacular, but I don't think they will leave me in a lurch.