BASSA? Unite? BA?
As a 'retired' J-Class pax who travels on holiday regularly, I really don't care ... once I've burned my remaining 'BA Miles' I shall fly with a different airline. "The customer is always right" and will, inevitably and with no realistic option in my case [LHR-IAD], become a Virgin customer.
Congratulations to all concerned. Idiots.
[oops - @ JetSet Lady ... LGW/JER is absolutely superb, it's the long-haul LHR-IAD duckies I take issue with. Fantastic service, Ma'am. Thank you, as I declare on all questionnaires and at the door.
Last edited by Two-Tone-Blue; 17th Dec 2009 at 18:47.