Originally Posted by dollydaydream
I am sure you know that if BA had cancelled any flights then full refunds would have been due.
What good is a refund if you've been planning a family holiday all year? If you've booked and paid for hotels and car hire, taken days off work? What if you're supposed to be flying away on honeymoon or attending your daughter's wedding?
Promising a refund if a flight is cancelled is almost worthless.