Lesson to SLF
I usually book on British Airways to travel between the US and India because:
1. Convenient connections from Heathrow
2. Efficient cabin crew who are very helpful when travelling with children - None of the singapore airlines glamour but you all get the job done well!
3. Price isn't the cheapest but it is reasonable
4. Terminal 5 has significantly reduced connection pains through Heathrow
Next time, all these factors are going to be trumped by one - Does the airline have militant unions that are unreasonable and willing to put their passengers through hell for their demands to be met?
I'm afraid that answer is going to remove BA from my list of probable airlines as long as BASSA exists in its current form.
Thanks,
A Frequent BA SLF