CTC like many other FTOs is fighting for it's existence and it is this fact that is pulling terms and conditions down for all of us. The partner airlines or lets just say Easyjet make demands (we want product X for price Y). The FTOs are fearful that the airlines may go elsewhere for business, and so they meet those demands. Trouble is, the likes of CTC never take the hit themselves, they always pass it on to us, the product. Because the product is normally a starry eyed wannabe with not much else to think of in life (partner, children, mortgage, car loans etc), CTC are able to achieve this relatively simply. Wheras somebody slightly older would just tell them to stick it where the sun don't shine. They were once the darling of the recruitment/training industry but have quite clearly turned into a cancer which now threatens us all.