Has anyone from the FAAA (and I know there's a few of you out there) thought about publishing some of the unfavourable comments in your newsletter?
Whilst we all agree that cutbacks and some poor decisions by bonus-hungry management have played their part, the number of comments following this article referring to surly, rude, inattentive flight attendants is astonishing.
If some Cabin Crew hate the job so much that it affects the level of service they provide, then they simply shouldn't be there. The future of the airline and therefore the future of thousands of other jobs depends heavily on those people walking up and down the aisle every day.