Doesn't matter which airline it was.
Its POOR customer service, particularly when they should all be on red alert for this issue at the moment.
I'm sure if those of you defending it lost your sight your point of view would change very quickly. It might be a bit rough on Q when T started it but it would have been a good chance for Qantas to save the day (with no
PR but thats not what you do it for is it?).
Renurpp ..... I'll just let your defence go through to the keeper.