Capt. Timothy Cheney, 54, of Gig Harbor, Wash., and First Officer Richard Cole, 54, of Salem, Ore., said in documents filed Nov. 24 with the National Transportation Safety Board that controllers didn't follow rules and practices contained in the Federal Aviation Administration's air traffic control manual and didn't coordinate effectively with Northwest dispatchers.
They also didn't contact the Air Force or Air National Guard and have them shot down, so perhaps these are"offsetting penalties"??