If you go to Currys website they have a section on laptops that are "new" but used if thats not a contradiction ! for example i bought a Hewlett packard laptop that was originally for the Australian market it had Aussie telecom software on it, but it was being sold by currys in the UK as used but the box had never been opened and it was brand new. I paid £320 and the retail price in Australia was on average £800 have had it a year infact typing this on it right now .