I'm fortunate enough to work for them in LHR (for that reason I tend to stay off commenting and posting on the subject, since I am hardly impartial).
What I can say is that (in Europe at least) the airline is unique in many ways: After a long career dealing with European short-haul aviation in many forms, I can honestly say that it is a pleasure to work for such an enlightened employer, and for an airline that actually respects customers as human beings. I never expected to find myself saying that I'm proud to work for an airline - but I am (and just have).
Now time to crawl back into impartiality.