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United GRU-ORD Divert to MIA to Offload Purser
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30th Nov 2009, 00:31
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Squawk7777
Join Date: Aug 2000
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An airline as old and experienced as UAL surely would have guidelines published in their manual. I would be very interested to take a look in their CRM section. I cannot imagine UAL laking a guideline for CRM issues.
Any UAL'ers?
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