Les,
Indeed, sir, indeed. Exactly the reason this issue is moving very slowly.
Please do not fixate on HOW I know what happened, but rest assured it is true. (your choice to believe me or not, of course)
When something is said directly between the two combatants, it can become a "he said-she said" issue. In this case, his actions CLEARLY indicate he believes wholeheartedly that she meant what she said and, based on her previous interactions with his "authority" and the language she was using to describe him to other crew members, he chose to give her the OPTION of relief from purser duties or the jetway. She CHOSE the jetway and he obliged. She said she was taking the rest of "HER" crew with her. Clearly, she did not, perhaps because THEY understand what "mutiny" means and that SHE was not worth THEM losing their jobs.
We are a litigious bunch south of the border, as you know, and there are LEGAL issues here.
'nuff said, I hope.