411A
Would doing what you tell 'em to do include dropping everything to provide you with completed crew decs in the middle of cabin service, early in an 11 hour flight? Then if the combination of security SOP's and lack of available crew meant the decs were pushed under the cockpit door instead of handed to you in person. Would this constitute reasonable grounds for chewing out the individual responsible for this shocking breach of protocol within the hearing of 1st class passengers, stewing over the matter for a further 5 hours then electing to divert the flight to offload the offender with no thought given to the disruption ensuing to passengers, operations or other parties on the ground in MIA?
I fully realize that having no experience of being a 4 striper entrusted with the command of a flag carrier aircraft in long haul operations, that I may struggle to comprehend your explanation of the justification for the captain's actions in this instance, but please try.
Bless.