Teplarmaster
Well Mr Smith may have got is act slightly together "a response team", He had no such team available before he moved ops from LGW. It was call him, the technical director and the LGW office manager. No accident procedures, no dedicated emergancy cell, i.e. phone lines etc., So I guess his response team is probably him and the tech director.
With regards to a statement with regards to the crew, Mr. Smith does not appear to be a caring employer