p.j.m
As for you “p.j.m”, if you are actually in a customer orientated position, you are in the wrong line of work my friend. Your attitude is giving your airline a very bad name.
404 - much like your assumptions about what I do and who I work for, you seem to not have a clue.
fyi - it is usually me "keepng them honest" and bagging
JS about their flight delays and general lack of service and stupid and totally misleading TV ads. but in this instance I'm in agreement with
JS, their policies and their staff. Meanwhile Fearnley has proven he's a fool and you seem to be trying to topple him from the title,