As acbus1 so succinctly paraphrased the situation - a nasty culture spread from the top down.
Couple that with incompetent management specialising in window dressing, smoke and mirrors and constant change to wrong foot the workforce and you have a recipe for disaster made in heaven!
How many remember the fiasco over the IAE engines and entry door at 2L on the Airbus to allow boarding "left and right" ? Pity the engine nacelle is too long for an airbridge or stairs at 2L.
How any remember the 3 class 330s, F,C and Y being ordered when everyone else was downsizing premium? Shame they had to go straight back after acceptance for a cabin re-config.
Asked by the MD of MAG at a meeting about where I got my market research figures from: " So long as bmi are building up a route, just to pull of it, I have my free market research consultants".
Too many fingers in too many pies and not good enough at anything to create a niche or dominant product: short haul,medium haul, long haul, charter, low cost, regional and
none of it due to the workers.
Poor little lambs who lost their way.
Form ITbusiness edge.com:
Layoffs: The Last Resort of Incompetent Management
In a normal market, and this clearly isn't a normal market, a company doing a layoff is admitting that its management was incapable of building a working team and has chosen to go back to the drawing board. But a layoff isn't surgical. It is catastrophic. It would be like using a saw to cut off major portions of a race car in order to keep it in the race; the result won't win but maybe it will finish. But if the goal is to win, and generally that is the goal of any management team, the saw approach is clearly an additional problem to overcome. Looking back at the result of layoffs generally confirms the opinion that the promised benefits are seldom realized.
A company is a team, and a team is a complex structure. There are dependencies among members, among groups, and even among companies. If the firm is well run and hits an economic problem, the result should be a surgical approach that alters the makeup of the company to address that problem. The goal, however, is to ensure that the management response doesn't do more damage than the economic problem did. This is a goal that I think many companies forget in doing a layoff. Some argue that this is because CEOs intentionally ignore the negative results. Myopic CEOs generally don't lead successful companies.