I haven't used it for a few years and avoid it as a GA stop but had to route through there the other day en-route to the Far East.Living on the Norfolk Suffolk border it is cheaper and more convenient for me to use Stansted.
However I thought I'd try Norwich.
What an excuse for an airport! I've been in better train stations in the regions.
The drop off is in a small car park with no facilities about the size of a decent lay-by. There is not even a bus shelter. You make your way through a hole in the hedge and through some big plastic bollards to a large shed which resembles a cheap supermarket.
A paper shop and a small coffee outlet plus a smattering of cheap tables and chairs sums it up.And no wi-fi...
A 'development tax' of £5.00 per passenger is levied for this third world facility .
I see that passengers numbers have taken a dive....I wonder why.
Take a tip from me...avoid the place.