hoss58
My criticism was directed at people like “p.j.m” who quite frankly disgust me, not at the frontline staff in general. How someone like “p.j.m” can work at the coal face of a customer orientated industry is beyond me. Having had a mother who worked voluntarily for years with the “House With No Steps”, my understanding of how wheelchair bound people think is particularly acute. I accept it is a shame the check in staff had to deal with this but blame should be squarely laid with the idiot high up in Jetstar that dreamt up this dumbass (eat your heart out Douglas Mcdonnell) rule.
Yes all the airlines wheelchair policies were from the respective airlines web sights. Most were quite easy to find, mind you Jetstar’s was a little bit more difficult being hidden away in a separate link.