"conference in Palma de Mallorca"
"conference in Oslo"
But before that, MOL showed himself at the press conference in Stockholm today. And guess what?
The Swedish National Board for Consumer Complaints are “idiots”. At least if one is to believe Ryanair CEO Michael O’Leary. He claimed that the Board misleads travellers and that they are refusing to follow the EU legislation.
At Ryanair they are unhappy with the Swedish interpretation of passengers’ rights at delays or cancelled flights. The majority of complaints that are resting with the Swedish Consumer Agency come from passengers displeased with Ryanair.
This summer a Swedish court ruled that the company must reimburse a couple whose flight was cancelled, causing them to have to find - and pay for - an alternative way home. This ruling has been appealed to the Supreme Court.
“It’s only in Sweden and Norway that we have these problems,” O'Leary concluded.
Btw. Which two regions have more in common; Oslo and Tampere in Central Finland or Oslo and... Wroclaw in SW Poland? I'd guess the Scandinavian link would have been much more successful, but there @FR... who cares?
