Old 23rd Nov 2009, 23:47
  #3 (permalink)  
ditch handle
 
Join Date: Mar 2009
Location: Sydney
Age: 54
Posts: 269
Ah, no.

It seems from what I can gather that his chair was taken from him during the check in process.

He was unable to make his own way to the aircraft in his own chair to have it taken at the aircraft door for hold stowage.

This facility is routine for QF ops and people with these needs are understandably [very] protective of their wheel chairs.

QF policy allows for the chair to be delivered at the door for the passenger on disembarkation. Their relief on seeing it again is more often than not, palpable.

All thanks to those helpful ramp staff fellows.

This is for international ops. Domestic may differ.........
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