RJ100 thats my point paxboy seems to think that a well oiled machine is able to click into place straight away to ensure minimum disruption, but in the real world its really an Austin Allegro with numerous previous owners !!! the reality of a divert means that there is very little time to get assets in place to minimise delay, and to get up to date and correct information to the passenger . Paxboy it seems, thinks that the answer will appear on his electronic god in seconds when in reality we all know that aint gonna happen.