jimtherev,
Well, I suppose if you've got a few million customers it must be statistically possible to have one or two happy ones.
Well done Jim on getting it fixed, and in the interests of equality and PC equal opportunity thanks for balancing out this thread in favour of BT.
Personally though, I'm still with Mike-Bracknell and others in the too many negative impressions camp.
As the saying goes ..... once bitten twice shy ..... and I've pretty much encountered a swarm....
