...I always take these kind of surveys with a pinch of salt (and conclusions drawn). This one for example was conducted by Peter Koepke...he just 'happens' to be an ex LIDO employee. Anyone having any IATA fuel audits deja vu's?
DOG - best advise I can give you mate is this: don't listen to the sales dribble or marketing spin from ANY provider. The only way to do it is this: give PPS (or any other provider you are looking at) a call, ask for a high level presentation then ask for 6 month trial deployment and some serious benchmarking to be done. If the supplier does this for you and in addition doesn't just 'install and run' but guides you on how to use the system then you know you at least you will be getting some fair visibility in regards to the kudos of this supplier, both from a service as well as an application point of view.
To many under performing & over sold deployments outthere....